my sims keep crashing when it gets to.............

[xxemoxxslitsxx 0]

Can anybody help me everytime i put the sims in it loads to the computing matrix and then it crashes..any suggestions because im totally lost.

[xxemoxxslitsxx 0]

help

[Wilhelmus 1]

Is this the orginal Sims or Sims 2?

 

What are your system specifications?

Like processor, memory, motherboard, graphics card and Windows version.