raider 0 Posted April 2, 2000 I enabled succesfully the Hibernate support (control panel, power options), but if I want to Hibernate (or use Stand by) I get every time the following error: http://www.geocities.com/gigalamer/hibernation.gif The weird thing is that the standard driver (!) prevents the hibernating. I can't use any other driver and I don't think that there are any newer driver. rr PS I use a Logitech Deluxe Keyboard (no driver support from logitech) Share this post Link to post
rbarbier 0 Posted April 2, 2000 Did you look in the resources in system..device manager..and the driver. Maybe it is conflicting with another piece of hardware. If not then try different drivers until you find one to remove the ! Share this post Link to post
Reidyn 0 Posted April 2, 2000 Windows 2000 hibernation sometimes lies about what is actually causing it not to hibernate. It will usually claim that the secondary IDE, the mouse, a serial port, the keyboard, or some other random device is preventing hibernation or standby. Some program that you have installed is actually not ACPI-compliant. It can be difficult to figure out what it is. Nero was a problem for me, but the 4.0.9.0 patch fixed the problem. Several other programs are logged on MS Knowledge Base as causing this problem... search for some of the words in your particular error to find it. For me, I fixed one thing after another and got it to where the serial port was the final complaint, and couldn't locate any other software that was responsible for this. I disabled both serial ports and was able to finally hibernate or go into standby mode. If you have trouble locating the source of the trouble,, clean install, confirm that it works immediately after clean-install but before you've installed ANYTHING else. Install everything ONE item at a time and test hibernation after each one. This even includes drivers and utilities. It'll take a while, but if you want hibernation to work, you have to figure out what's screwing it up. Share this post Link to post
Dragon-Lord 0 Posted April 2, 2000 This precise event happened to me. My machine is able to do ACPI, but the settings for the bios changed recently, so when I installed W2K it did so as APM instead of ACPI (SMP). So, when I finally got the bios setting right, I did a W2K upgrade and every driver got reinstalled/reinitialized. Once ACPI was up and running, I have had no problem with Hibernate. My Win98se (dual boot system) ended up reconfiguring everything also, and it runs better as well. Hopefully, some of this was helpful. Grant:} PS Manually force the MS mouse/keyboard drivers if you have to. The Logitech ones that sometimes force their way into your system suck badly IMHO. Share this post Link to post
raider 0 Posted April 2, 2000 rbarbier: there is no conflict at all and neither a ! Reidyn: Right, as I used the older Nero it was a problem for me too. At this time Windows 2000 told me that the Secondary IDE Channel is preventing the Hibernate Modus, as you write in your Posting. After I installed the newest Nero the error was now about the keyboard driver (screenshot). Unfortunately I have no clue what program could be not ACPI-compliant. But I'll check the MS Knowledge Base and try to find it out. Maybe anyone could tell me several not ACPI-compliant Applications, Hardware or Drivers?! Share this post Link to post
raider 0 Posted April 2, 2000 Great. I searched a little in the MS Knowledge Base and I found following article: http://support.microsoft.com/support/kb/articles/Q250/4/63.ASP?LNG=ENG&SA=ALLKB&FR=0 And yes, I've had PGP Desktop Security v6.5.3 installed and the error message was also exactly the same. So I deinstalled PGP Desktop Security and now I'm really able to Hibernate or go into Stand by mode. Finally! Thanks to Reidyn mfg rr Share this post Link to post
drewc 0 Posted April 3, 2000 Adobe Type Manager for NT also causes this very same problem - once installed, the keyboard driver prevents hibernation. Frustrated the hell out of me too... Some guy in the forums on the Adobe website managed to track it down to one (unneeded in Win2K) file, ATMHELPR.SYS in the system32/drivers directory, which screws things up. Delete it and boom, you're hibernating... ------------------ 233 MMX (overclocked from 200) 96 MB RAM 12.5 GB HD on a Promise Ultra66 S3 Trio64V+ video Soundblaster Live! Value (Dell drivers work great) SupraExpress 56i V.90 Microtek X6EL SCSI scanner Lexmark 5700 ColorFine (using NT drivers) Windows 2000 Pro (retail) Share this post Link to post
Mark W 0 Posted April 3, 2000 Can someone help me even get the hibernate/standby option? I have ACPI enabled and am running ACPI Multi proc Hal, but I have no option to hibernate or standby. Does this mean I have hardware that won't let me do this or is it something else? I don't get to an error message because I don't have the options to try! ------------------ C366@550 x 2, Abit BP6, 192mb PC100 Voodoo3 3000, SBLive Value, Hollywood+, Hauppauge WinTV 3Com 3C509 (Cable), Linksys 10/100 (LAN), Generic 56k modem IBM 20.5gb 7200, WD 18gb 7200 on HPT366 Pioneer 104s, HP7200i Share this post Link to post
Reidyn 0 Posted April 8, 2000 That Abit motherboard is new enough that I assume it has full ACPI support. First, try the control panel, Power Options, Hibernate, and see that the Enable Hibernation Support is checked. If it is already, keep reading. Next, check your BIOS settings under Power Management to see that you haven't forced APM or disabled ACPI. If you have, do whatever you have to do to enable ACPI. If you still don't have ACIP, let's see if you're up to date on your BIOS version by checking it against the latest on Abit's web page. If you're not up to date, get it and flash your MB then try hibernation again. If it didn't simply detect it and start showing up on your start menu, try going into the device manager (in Control Panel / System / Hardware tab...). Under "Computer", expand it and see if there is an ACPI device. If so, delete it and reboot. This will force it to redetect your ACPI. If you don't have one, try using Hardware Manager to search for all new devices and see if that turns anything up. If none of this works, you may just be screwed. There are a few other tricks to get it to enable ACPI, but it's late and I can't recall them right now. Quote: Originally posted by Mark W: Can someone help me even get the hibernate/standby option? I have ACPI enabled and am running ACPI Multi proc Hal, but I have no option to hibernate or standby. Does this mean I have hardware that won't let me do this or is it something else? I don't get to an error message because I don't have the options to try! Share this post Link to post
Mark W 0 Posted April 10, 2000 I don't even have any hibernate options on the power control panel. I have ACPI enabled in Bios and have the latest beta bios. My system is listed as ACPI Multiprocessor in Device manager. Any other suggestions? I suppose I can try to install windows over itself and see if that helps, but I don't know if I want to invest that kind of time on a "maybe." Most other things are working OK, except for a few unexplained errors showing up in the event logs. ------------------ C366@550 x 2, Abit BP6, 192mb PC100 Voodoo3 3000, SBLive Value, Hollywood+, Hauppauge WinTV 3Com 3C509 (Cable), Linksys 10/100 (LAN), Generic 56k modem IBM 20.5gb 7200, WD 18gb 7200 on HPT366 Pioneer 104s, HP7200i Share this post Link to post
