Web UI, Database, XMLRPC Planned Outage | August 2nd, 2008 - 9:00 AM EST - 5:00 PM EST

[news 28]

 

O U T A G E R E Q U E S T F O R M

=====================================

 

Severity:

Severity Two (High)

 

Scheduled Date:

August 2nd, 2008

 

Scheduled Time:

9:00 AM EST - 5:00 PM EST

 

Estimated Time Required:

8-9 hours

 

Performed By:

Red Hat Engineering Operations

 

People/Groups Impacted:

Users of bugzilla.redhat.com and any services that rely on bugzilla.redhat.com

 

Site/Services Affected:

Web UI, Database, XMLRPC

 

Impact:

bugzilla.redhat.com will be unavailable during the posted

time on August 2nd, 2008.

 

Description:

On August 2nd, bugzilla.redhat.com will go down for an

update to the latest upstream code base. During this time

the web servers will be reinstalled with the latest OS

updates as well as the latest Bugzilla code. Also the

database servers will undergo a data migration to be made

compatible with the latest Bugzilla code. The web UI,

database, and all XMLRPC services will be unavailable during

the migration. Services that rely on bugzilla.redhat.com may

not function properly during this time so please let your

users know about the outage as well.

 

Also please take time to point your services/scripts at our

test server https://partner-bugzilla.redhat.com to make sure

that they will still work with the new system once it goes

live. Care has been taken to make the new system backwards

compatible as much as possible with the old XMLRPC API but

still confirm that they work properly.

 

 

Signoff:

kbaker ( -at -) redhat.com

 

--