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Asheron

Need Assistance (Athlon/G400 Problems)

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Hello everyone...

 

I just recived my new computer two days ago and ever since I've had one killer headache...

 

This system is a AMD Athlon 850 running on a ASUS K7V-RM Motherboard and it REFUSES to allow me to use my Matrox Millinnium G-400 MAX Dual Head video card.

 

I have tried both Windows 2000 (My Primary Platform) and Windows 98 and have problems on both.

 

Under Windows 2000 the sytem will POST and proceed to the "Loading Windows 2000 Professional" screen before going black and rebooting, never even reaching the Windows Login or Desktop.

 

Under Windows 98 (SE) the system will POST, Boot into Windows and then have a crash of any program that attempts to load beyond Explorer.

 

Frustrated, I took out the card and tested it in my old system, (Intel P3-450, AOPEN AX6BC-PRO GOLD) and to my surprise the card functioned without Flaw under both Operating Systems...

 

I have now tried (And am using it to post) a 3DFX Voodoo 3 2000 PCI video card and it operates without problems. I have a feeling this is an AGP related issue and I'm wondering if I should just bite the bullet and go purchase a more reliable (AOPEN) motherboard or does someone out there have a solution for this problem... I've posted detailed system information below...

 

Thanks again to anyone who can help...

 

David Borton

asheron@electric-cat.com

 

--Detailed System Information--

AMD Athlon 850

ASUS K7V-RM (Via KX-133 Chipset)

ASUS K7V-RM ACPI BIOS Rev 1003A

392,736KB RAM (3 x 128 PC-100 DIMM)

Intel Pro 100+ PCI Network Adapter

OnBoard Audio Controler

Windows 2000 Professional (5.00.2195)

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Ouch - you may have better luck finding a solution if you post your message on the Matrox Users Matrox hardware forum - http://www.matroxusers.com. Anyway try the following:

 

Install the latest VIA KX133 inf file - from the VIA website - this will allow Win 2K to properally detect the AGP bridge amongst other things - by default - Win 2K is unable to recognise the KX133 chipset.

 

Check the Asus website for the latest bios - I don't have that board, but I do have an Abit KA7 which uses the same Via chipset - this runs fine with my G400 max.

 

Try installing windows with nothing but the G400 - this will at least eliminate any other cards which may be indirectly causing the problem.

 

Try installing Win 2K without ACPI support i.e as a Standard PC - to do this I think you press F6 when setup asks if you want to specify any other scsi devices etc. I've never done this, so I'm not sure if F6 is the right key - do a forum search to find out for sure.

 

Ensure that your power supply is up to the job - it needs to be at least 300W to be reliable - also see if it's listed as compatable on AMD's website - quite a few 300W supplies aren't and it may be this that's causing the problem - again if you remove all cards - and all by essential drives, you may find that the card then gets enough power - but this is no guarentee - the only sure way to know is to buy a compatible power supply.

 

Try getting the latest, patched viaagp.sys file - again this can be found if you do a forum search. Place it under safe mode in the Winnt/system32/drivers folder.

 

Hope this is of some help,

 

regards,

 

Damien.

 

[This message has been edited by Damien (edited 27 May 2000).]

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Thanks for your suggestions, after reinstalling with just the G400 + That patched file I'm now using my G400! Thank you greatly! =-)))))

 

It is nice to be back in the world of 32Bit. ;-)

 

David Borton

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