Maeric 0 Posted July 13, 2000 This is my second time posting this same question, but I'd really like to get at least some answer (if there is one out there). This problem has been annoying me for far too long. I have a HP Pavilion 8665C computer. HP doesn't seem to think the Pavilion line of computers should be used in Windows 2000; however, I have chosen to do this. Everything works fine with the system EXCEPT the keyboard and sound card. The Internet One-touch keyboard works but not with the extra keys. This wouldn't be a problem except that pushing the 'standby' button causes the computer to reboot automatically (this is a security concern). The sound is supposed to come from a SoundBlaster PCI128 sound card. However, I have tried to install the drivers from Creative Labs and none of them will work at all. I have tried to contact Hewlett Packard about all these problems and have gotten their generic company line: 'sorry we don't support Windows 2000 for the Pavilion line of computers.' What good support! Can anybody help?? Maeric P.S. Here is the web page that lists the specs on the Pavilion 8665C and is for the more technically inclined individuals that would like to help me out: http://hp-at-home.com/datasheets/datasheet2.cfm?model_number=8665C&country=us Share this post Link to post
gramaglia 0 Posted July 14, 2000 try going under the My Computer properties, Hardware tab, Device Manager button and see if your device is listed.I think it's a sound card embedded in your mainboard, but it should be listed, maybe with the firm's name (something like CT xxxx, where x are digits, for soundblaster cards). Get that name and search the web to find out what this card is, and drivers available. try to give it to me, I'll give a try to find out something... Hope to be of help! I tell you to do this because I looked in your page but the type of sound card is not mentioned there.... Share this post Link to post
INFERNO2000 0 Posted July 14, 2000 Compaq does the same thing. Once you reformat and use an MS Windows disk as opposed to THEIR restore CDs, if you call, they yell at you. Even if it's just a hardware problem or question that has nothing to do with THEIR software. It's things like this that make me wish I'd built from power supply up. But if you find an answer, I'd like to hear about it too, as I'm still trying to convince my parents to do away with Win98, and go to 2000....and I know their keyboard won't work... If you've got a few bucks sitting around, your best bet would probably be to just go out and buy a new keyboard, like Logitech's Microsoft's Internet keyboards. They cost about 30 dollars, and they are Win2K compatible with the right software. ANd you can burn the old keyboard in efigy, which is always fun. As for the soundcard, can't really help you. ------------------ PIII 500 (Pre CuMine) 393(listed)MB RAM GeForce DDR (Annihilator Pro) Sonic Impact S90 Win2K Advanced Server Logitech Itouch Elite Microsoft Intellimouse Explorer Everglide (HL Giganta) Logitech Quickcam Home etc. etc. etc. Share this post Link to post