Sparkhard1 0 Posted July 17, 2000 I am an ISP running a CISCO 3640 & a 2500 series router ... some of my costomers who have a Motorola SM56 PCI are having trouble connecting or remaining connected.. i know this is a popular modem and i was wondering if anyone has any experience or info regarding this modem ,,,or any known conflicts regarding the server hardware or configuration..... any help is much apreciated.....(buy the way i am running an NT server) Thanks , Sparkhard [This message has been edited by Sparkhard1 (edited 17 July 2000).] Share this post Link to post
Ekstreme 0 Posted July 17, 2000 Heya, a few things you can get them to try... Firstly, make sure they have the latest drivers from http://www.motorola.com/networking/products/sm56_pci_software_modem/drivers.html Secondly, under Network settings for the Dialup connection properties, click the settings button and make sure Enable LCP extensions & negotiate mutil-link for single link connections is OFF. Had a buddy with the same prob a few months back, and that's what we did to fix his. Good luck ------------------ **************************************** Intel PIII 450 ASUS P2B-F (BIOS 1013) 128 MB PC 100 SDRam Diamond Viper 770 32Mb TNT2 (Det. 5.32) Quantum Fireball CR 8.4Gb IDE HDD Quantum Atlas II 4.5Gb SCSI HDD Tekram DC-310 SCSI Adapter Panasonic CW-7502 8x4 SCSI CD-R Mitsubishi Diamond Data 32x IDE CD Rom Creative Sound Blaster PCI 64 (ES 1370) Logitech Wingman Extreme Digital 3D USB Joystick Epson Stylus Color 400 Printer Dynalink V1456VQE-R External 56k V.90 Modem Daewoo 710b 17" Monitor Windows 2000 2195 **************************************** #NTCompatible on UNDERNET!!! Share this post Link to post
Sparkhard1 0 Posted July 18, 2000 Thanks for the help ill try that ,,, but do i do that to the dialup settings for all of my users with the motorolla..? b/c not a single one of them use NT.. or do i set that up on my NT server??? either way thanks for the help ... it is gratefully accepted... ive had a few "put out " customers... Share this post Link to post