Urgent help needed!

[TLL 0]

I just ran Windows Update for 2K which is on my D: partition. It said it had a few things to update including a device driver for my display adapter.

fter running, it said that the display adapter had failed to be installed properly but the other had worked fine.

I rebooted as told but then I get a blue screen telling me there is a problem with a device.

I can get all the text if required but the jist of this is, I can't get into 2K, all the options in the F8 menu lead to the same blue screen, safe-mode included.

 

What can I do?

 

Is a repaired installation my only option and what will I lose if I do this?

 

TIA

 

Mark

[TLL 0]

Ok, this is the error message:

 

STOP: c000026c {Unable to Load Device Driver}

\SystemRoot\System32\Drivers\Amps2prt.sys device driver could not be loaded

Error Status was 0xc0000221

 

Then the rest is standard suggestions.

 

Does this help?

 

Thanks again

 

Mark

[euankirkhope 0]

disconnect the mouse.

[TLL 0]

I am posting this from 2K, I managed to get in before I read this.

 

Indeed, the file in question is related to my mouse, I discovered this when I booted into 98 and looked at the properties of the file in question.

 

I deleted the file and I could boot into 2K but without a pointer.

 

I uninstalled and reinstalled the mouse drivers and the problem came back.

 

So at the moment I have 2K that has no advanced mouse features.

 

Why would this suddenly happen though? I even repaired the installation but the problem now exists everytime I try to install my mouse program.

 

If I unplug the mouse, what difference will it make if it is the driver that is causing the problem?

 

Thanks for the help.

 

Mark