SupraSST 56i PRO DF (2850) problem

[znk 0]

I need some help here. I've got a problem with my SupraSST 56i PRO DF (2850) and Win2k. The problem is I can't install drivers for it. I don't know what I'm doing wrong here. I specify the driver location for Windows, click the .inf file on my HD and press the OK button, but then, there's no modems in that box where I should choose one from. Actually, there's nothing at all. Just the blank box. Drivers I tried were from diamonds website.

 

So, please, could someone tell me what to do?

 

Thanks in advance.

 

znk

[cuke 0]

hi, I used to have one of these modems and this is the way I got it to work under win2k. I assume that you've d/loaded or have got the correct win2k driver for that modem from Diamond's website? If so you should see under unknown devices in device manger a pci communication device with a exclamation through it. Right click it, goto to properties then driver and then click on update driver. Choose next, then select 'display a list of driver...', click on 'have disc' and point it to where the driver is located. Choose the 2850 driver and install it. Should be ok now....

Chris

[znk 0]

Hmm...I did just what you've explained, except I begun from control panel/modems/add modem or something like that. Does it really matter which way you start with? I went back to WinME now and don't want to reinstall W2k again unless I'm positive it works.

 

Thanks

 

znk

 

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Ok, installed W2k again, and did what you said Chris. Now it's working fine. Thanks, man!

 

znk

 

 

 

[This message has been edited by znk (edited 01 April 2001).]

[cuke 0]

Hi, well you seemed to miss what I was saying, go through the device manager NOT through add new modem. In device manager you should see a PCI communication device listed, upgrade the driver through it's properties.....

Chris

[cuke 0]

Ok, sorry missed the last part of your post for some reason. Glad to be of some help....

Chris