Xavier211 0 Posted January 7, 2001 I am running Windows 2000 Service Pack 1. I did a fresh install and set up Win2000. Then I installed Red Alert 2 and played it for a short while. It worked perfectly. Then I installed some other applications (Word 2000, CuteFTP, Goldwave sound editor, etc.) and rebooted my computer in the process. I ran Red Alert 2 again. And I received this error message: 'The instruction "xxxxx" referenced memory at "xxxxx." The memory could not be "read." Press OK to terminate or cancel to Debug.' I have 256mb of CAS2 PC133 SDRAM. This is more than sufficient to play the game. Even with memory-resident applications in the background, there is more than adequate memory to run the game. This error has nothing to do with available memory. It appears that RA2 runs initially, then after more programs get installed and the computer is rebooted, it no longer wants to work. Uninstalling the game has no effect, because the SETUP.EXE file on the RA2 cd-rom gives a nearly identical error message when run. I installed the game AFTER I had already installed SP1 for Win2k. I even loaded up an exported Windows registry file which I exported when the game WAS working earlier today. The registry file loaded partially (not all keys could be loaded since some programs were running and couldn't be modified, but I don't see a way around this) and I restarted Windows. Now I no longer receive the error message below, but instead a generic Windows 2000 error message: RA2.EXE has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created. The error log is a Dr. Watson for Win32 log file and below is a relevant portion of the log: Application exception occurred: App: (pid=848) When: 1/6/2001 @ 21:43:50.279 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: CC330989-A User Name: Grant Huang Number of Processors: 1 Processor Type: x86 Family 6 Model 2 Stepping 1 Windows 2000 Version: 5.0 Current Build: 2195 Service Pack: 1 Current Type: Uniprocessor Free Registered Organization: Anomaly Studios Registered Owner: Grant Huang *----> Task List <----* 0 Idle.exe 8 System.exe 148 SMSS.exe 172 csrss.exe 192 WINLOGON.exe 220 services.exe 232 LSASS.exe 396 svchost.exe 428 SPOOLSV.exe 484 svchost.exe 520 regsvc.exe 540 mstask.exe 600 WinMgmt.exe 636 mspmspsv.exe 768 explorer.exe 828 devldr32.exe 1036 winampa.exe 1052 wcmdmgr.exe 1056 point32.exe 972 daemon.exe 1068 WeatherBug.exe 1080 Icq.exe 864 msimn.exe 848 Ra2.exe ****Relevant to RA2 332 ~ef7194.tmp.exe ****Relevant to RA2 452 DRWTSN32.exe 0 _Total.exe (00400000 - 00420000) (77F80000 - 77FFA000) (77E80000 - 77F35000) (77E10000 - 77E74000) (77F40000 - 77F7C000) (75E60000 - 75E7A000) (77DB0000 - 77E0A000) (77D40000 - 77DB0000) (10000000 - 10055000) (00CC0000 - 00CF7000) (77820000 - 77827000) (759B0000 - 759B6000) (61220000 - 6122E000) State Dump for Thread Id 0x1e8 eax=cd4aab55 ebx=0012ff68 ecx=00400000 edx=00000067 esi=10000000 edi=007b0e31 eip=1001cd49 esp=0012fc3c ebp=0012fc78 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206 function: <nosymbols> 1001cd39 cc int 3 1001cd3a cc int 3 1001cd3b cc int 3 1001cd3c cc int 3 1001cd3d cc int 3 1001cd3e cc int 3 1001cd3f cc int 3 1001cd40 35155758cd xor eax,0xcd585715 1001cd45 ae scasb es:007b0e31=00 1001cd46 88774f mov [edi+0x4f],dh ds:012ae407=?? FAULT ->1001cd49 8e5853 mov ds,[eax+0x53] ds:cdfa812b=???? 1001cd4c 8ad8 mov bl,al 1001cd4e 1818 sbb [eax],bl ds:cd4aab55=?? 1001cd50 631a arpl [edx],ebx ds:00000067=???????? 1001cd52 c28d4b ret 0x4b8d 1001cd55 1a48f3 sbb cl,[eax+0xf3] ds:cdfa812b=?? 1001cd58 16 push ss 1001cd59 6a4d push 0x4d 1001cd5b 5c pop esp 1001cd5c 7b41 jpo 1002a59f 1001cd5e d863ec fsub dword ptr [ebx+0xec] ds:00c2d53e=???????? 1001cd61 3f aas *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0012FC78 007A62E9 1004B054 0012FF68 00135CF8 00401000 SecServ!DllMain 0012FC9C 0041C58C 0012FF68 047FDEF8 0000010A 77E10000 <nosymbols> 0012FF84 0041C24D 00400000 0041C09B 0041C009 0041C0BB !<nosymbols> 0012FFC0 77E992A6 047FDEF8 0000010A 7FFDF000 C0000005 !<nosymbols> 0012FFF0 00000000 0041C1FD 00000000 000000C8 00000100 kernel32!GetCommandLineW *----> Raw Stack Dump <----* 0012fc3c a9 60 7a 00 00 00 00 00 - 00 00 40 00 67 00 00 00 .`z.......@.g... 0012fc4c 30 0e 7b 00 00 00 00 10 - 68 ff 12 00 10 56 7b 00 0.{.....h....V{. 0012fc5c 00 00 40 00 30 56 7b 00 - 02 00 00 40 fa 00 00 00 ..@.0V{....@.... 0012fc6c 82 00 00 00 40 56 7b 00 - 68 ff 12 00 9c fc 12 00 ....@V{.h....... 0012fc7c e9 62 7a 00 54 b0 04 10 - 68 ff 12 00 f8 5c 13 00 .bz.T...h....\.. 0012fc8c 00 10 40 00 00 f0 fd 7f - 00 00 00 40 fa 00 00 00 ..@........@.... 0012fc9c 84 ff 12 00 8c c5 41 00 - 68 ff 12 00 f8 de 7f 04 ......A.h....... 0012fcac 0a 01 00 00 00 00 e1 77 - f8 4c 13 00 0c b4 e3 77 .......w.L.....w 0012fcbc b7 70 e2 77 00 00 00 10 - dc fe 12 00 b8 fc 12 00 .p.w............ 0012fccc 00 10 00 00 7e 65 66 38 - 37 61 35 00 00 00 00 00 ....~ef87a5..... 0012fcdc 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 0012fcec 00 00 00 00 00 00 00 00 - 00 e0 fd 7f 00 00 00 00 ................ 0012fcfc 2e 00 2e 00 58 07 02 00 - ac fc 12 00 90 dc 7f 04 ....X........... 0012fd0c ff ff ff ff 45 90 fb 77 - 68 51 f8 77 ff ff ff ff ....E..whQ.w.... 0012fd1c 00 00 00 00 2f f0 f9 77 - 37 f0 f9 77 30 fd 12 00 ..../..w7..w0... 0012fd2c 01 00 00 00 17 00 01 00 - 00 00 00 00 00 00 00 00 ................ 0012fd3c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 0012fd4c d4 7a 26 ba 68 b5 3c e1 - 80 51 8a 81 00 00 00 00 .z&.h.<..Q...... 0012fd5c 70 7a 26 ba 6a d6 44 80 - 00 4d 05 80 48 00 00 00 pz&.j.D..M..H... 0012fd6c 00 00 00 00 68 b5 3c e1 - b8 d2 50 e1 28 1c 26 ff ....h.<...P.(.&. Any help would be greatly appreciated. - Xavier211 Share this post Link to post
miku 0 Posted January 7, 2001 Which ver. are you using. Please upgrade to v1.003 ARC Share this post Link to post
Xavier211 0 Posted January 7, 2001 Quote: <font face="Verdana, Arial" size="2">Originally posted by miku:Which ver. are you using. Please upgrade to v1.003 ARC</font> I cannot run Auto Update in order to patch up to 1.003. It gives me the same error message. I can't run SETUP.EXE, RA2.EXE or the Auto Update executable (don't know what the file name is). Share this post Link to post
BladeRunner 0 Posted January 7, 2001 Follow this link: http://westwood.ea.com/html/index_dh.html Click downloads, game patches and lastly select PC Title - Red Alert 2. Download the patch from here. Share this post Link to post
Xavier211 0 Posted January 7, 2001 The 1.03 patch installed fine, but it makes no difference to the problem. I still get the identical error message. Share this post Link to post
BladeRunner 0 Posted January 7, 2001 OK, I'm going to have to bow out of this one Red Alert 2 ran without the need for any patches at all on my Win2k SP1 system. Even now I haven't patched it from it's original release - haven't played it in a while. Sorry, hopefully somebody will have some more ideas, my system spec listed below for reference. ------------------ PIII 866EB, ASUS CUSL2, 512MB PC133 (CAS2) RAM (Hyundai), Matrox G400MAX, SB Live! Value, Intel 10/100 NIC, Adaptec 2940UW, 2x IBM 7200 ATA100 30GB HD, Pioneer 32x/6x SCSI DVD, Yamaha 4416 SCSI CD-RW, Iomega Zip 100 SCSI Internal, Iiyama Vision Master Pro 410. Windows 2000 Only Share this post Link to post
Xavier211 0 Posted January 8, 2001 Quote: <font face="Verdana, Arial" size="2">Originally posted by BladeRunner:OK, I'm going to have to bow out of this one Red Alert 2 ran without the need for any patches at all on my Win2k SP1 system. Even now I haven't patched it from it's original release - haven't played it in a while. Sorry, hopefully somebody will have some more ideas, my system spec listed below for reference.</font> It's apparently being caused by some program I installed. However its very difficult to track down which one... they are listed in the Task List above, I believe. Share this post Link to post
miku 0 Posted January 8, 2001 Hi, Well here is my analysis: I installed it on two systems: PIII 450 w/ 256MB and Pentium 200 MMX w/ 32MB It works perfectly fine on PIII 450, even without the patch and it doesn't work in Pentium 200 even with the patch. It gives me the error: An Internal Error has occured, please contact, Westwood. www.westwood.com... Something like that and it exits back to the desktop. Tried QfixApps, but didn't help. As far as I think, this is related to memory management. I will try to tweak my old system and try to get it to work. ARC Share this post Link to post
Xavier211 0 Posted January 9, 2001 Quote: <font face="Verdana, Arial" size="2">Originally posted by miku:Hi, Well here is my analysis: I installed it on two systems: PIII 450 w/ 256MB and Pentium 200 MMX w/ 32MB It works perfectly fine on PIII 450, even without the patch and it doesn't work in Pentium 200 even with the patch. It gives me the error: An Internal Error has occured, please contact, Westwood. www.westwood.com... Something like that and it exits back to the desktop. Tried QfixApps, but didn't help. As far as I think, this is related to memory management. I will try to tweak my old system and try to get it to work. ARC</font> I figured out that my problem was being caused by running a program called Daemon Tools. This program creates virtual CD-ROMs for use with burned CD image files, which lets you run programs requiring a CD right off your hard drive. Uninstalling Daemon Tools fixed it perfectly. Share this post Link to post